Designing an solution to help people save money and manage their finances better, everyday

FINZ is a mobile wallet application wherein potential wallet users will be onboarded easily and conveniently in the app and start using the service of this digital payments app. It should facilitate users to and quickly can make the payment in secure environment to a merchant wallet or account through QR code/UPI/number to number. It is designed to be a improved and more user-friendly and accesssible experience over the ones currently available.

Almond

Project type

Solo Project, Conceptual case study

My Responsibilities

User Research, Product strategy, Behavior design, UX design, Branding, UI/Interaction design

Timeline

July 2021 (1 Month)

Project Overview

The Problem

Most people aren't good at managing their finances. We often overspend when we have money, regret it later, don't save much, fail to invest consistently. We are simply wired to make dumb financial decisions, like spending too much or saving too little.

The Goals

Where do people use Digital payments services?

What does the market look like?

1) Pay money to merchant/seller

2) Transfer money to friends/relatives.,

3) Pay recurring bills

Physically

Retail stores, Restaurants, Roadside stalls, Cabs

Virtually

Online payments, Fund transfers, Paying bills

Research

Prospective users

Mapping the user's journey

Onboarding

Payment through Phone no.

Payment through QR code

Understanding the users

Mainstreams

Young adults, Middle-aged adults

Extremes

Visually impaired, People with challenged limbs, Tech-illiterate, Children

Feature set

Oppurtunities

Features & Prioritization

We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.

Quicker, easier and intuitive process to make payments

- Continuous visual feedback of the expenses

- Variety of options for payment methodS

- Inclusive design for accessibility and ease of use to extreme users like visually impaired, people with challenged limbs, technophobic users, children

- Voice input options for making payments seamlessly (by specifying username, amount of money, purpose, etc)

- Face id, fingerprint id for authentication

- Auditory feedback for hands-free use

- Offering multiple language options

QR payments

Phone no. payments

Recurring bill payments

Request payments and chat

Payment methods

Track and control expenses

Transaction history

Laying out the information architecture

Wireframing the experience

Branding

Creating a Brand identity

We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.

User Interface

splash screen
Onboarding carousel

The app opens up to a bold splash screen flashing the logo of finz and ensuring safety on the app. This is followed by option to choose from multiple language option

User then follows an onoarding carousel that illustrates the features and working of app quickly

Home
Nearby people
Services page
User transaction

Home page contains direct access to qr code scanner as well as search bar, to facilitate super easy quick access while in hurry. The draggable card in bottom cab be dragged up to view all the recent, frequent and nearby people/merchants.

Tapping on the nearby option on home page shows user all the finz users near them, who user could possibly be willing to transact with. User can then choose from among the options

Services page contains a gateway to all the services provided by Finz and which user may be wanting to subscribe to. It also shows all the services currently subscribed by user through Finz..

Services page contains a gateway to all the services provided by Finz and which user may be wanting to subscribe to. It also shows all the services currently subscribed by user through Finz..

Conclusion

Outcome & Takeaways

We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.

While most of the things about the creative process will be forgotten, the excellence of our products and services will be remembered. 

© 2021 Aditya Mukherjee

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